Refund policy

REFUND POLICY

At Mornleaf, we believe you should only pay for something you genuinely love. If your Ritual Teapot does not meet your expectations for any reason, we will make it right.

30-Day Money-Back Guarantee

You have 30 days from the date your order is delivered to request a full refund. No lengthy explanations required. If it is not right for you, we respect that.

To start a return, email us at support@mornleaf.co with your order number and we will handle everything from there. Our team responds within 24 hours on business days.

Damaged or Defective Items

If your teapot arrives damaged or with a defect, you do not need to return it. Simply email support@mornleaf.co with your order number and a photo of the issue and we will send a replacement or issue a full refund immediately — whichever you prefer.

Refund Processing

Once your refund is approved, it is processed within 3 to 5 business days and returned to your original payment method. Processing times may vary slightly depending on your bank or card provider.

Conditions

Items returned for reasons other than damage or defect should be in their original condition. Returns requested after the 30-day window cannot be accepted unless the item arrived damaged.

Contact support@mornleaf.co — we reply within 24 hours.